Ethical Business Practices
Pillar III: Ethical Business Practices
This pillar, comprising 13 criteria, is dedicated to promoting ethical business operations in the small luxury accommodations sector. It covers areas such as fair employment, transparent communication, sustainability reporting, and inclusive practices.
By aligning with SDGs 4 (Quality Education), 8 (Decent Work and Economic Growth), 10 (Reduced Inequalities), 12 (Responsible Consumption and Production), and 16 (Peace, Justice and Strong Institutions), this pillar reinforces our commitment to ethical and responsible business practices, ensuring integrity and accountability in all operations.
Topic covered in Ethical Business
Social
Society
Sustainable practices framework for Ethical Business
| Ref. | Criteria | Compliance Indicator | Required Essentials | Required Advanced | Required Excellence | Recom mended |
|---|---|---|---|---|---|---|
| III.1 | Fair salaries and benefits | Practice wage parity and offer higher than average salaries and benefits to employees | ✓ | |||
| III.2 | Resources/energy consumption recording | Measure and report resources/energy consumption, either using provided templates or a carbon footprint calculator | ✓ | |||
| III.3 | Anti-sex trade and human trafficking | Have a clear policy, communication, or awareness program on sex trade and human trafficking | ✓ | |||
| III.4 | Transparent communication | All promotional materials must be truthful, accurate, and reflect the actual sustainable capabilities and offerings of the property. | ✓ | |||
| III.5 | Responsible practices manifesto | Create and share a responsible plan showing commitment to sustainable practices | ✓ | |||
| III.6 | Compliance with the local labour legislation | Adhere to relevant national and local legislation in regards to health and safety of your staff | ✓ | |||
| III.7 | Compliance with local tax requirements | Be fully compliant with local tax requirements with audited accounts removing any financial leakage | ✓ | |||
| III.8 | Employee inclusion | Practice employee inclusion, considering factors such as age, race, religion, gender equality and LGBTQ+, when possible in the destination | ✓ | |||
| III.9 | Yearly training on environmental and sustainability issues | Provide yearly training for staff members on environmental and other sustainability issues. The training can be done in-house or with external service providers | ✓ | |||
| III.10 | Green credentials of the supply chain | Check the green credentials of partners/suppliers (depending on destinations and availability of such credentials) | ✓ | |||
| III.11 | Awareness about sustainability commitments | Openly inform suppliers about sustainability commitments and strongly encourage them to follow the same commitments | ✓ | |||
| III.12 | Reporting sustainability practices | Communicate and regularly report sustainability practices, actions, and impact to all stakeholders | ✓ | |||
| III.13 | Sustainability chart | Prominently display a sustainability chart featuring the label to raise awareness among guests and visitors | ✓ | |||
| QALIA Framework V2.1 January 2024 | ||||||
| Ref. | Criteria | Compliance Indicator | Required Essentials | Required Advanced | Required Excellence | Recommended |
|---|---|---|---|---|---|---|
| III.1 | Fair salaries and benefits | Practice wage parity and offer higher tdan average salaries and benefits to employees | ✓ | |||
| III.2 | Resources/energy consumption recording | Measure and report resources/energy consumption, either using provided templates or a carbon footprint calculator | ✓ | |||
| III.3 | Anti-sex trade and human trafficking | Have a clear policy, communication, or awareness program on sex trade and human trafficking | ✓ | |||
| III.4 | Transparent communication | All promotional materials must be truthful, accurate, and reflect the actual sustainable capabilities and offerings of the property. | ✓ | |||
| III.5 | Responsible practices manifesto | Create and share a responsible plan showing commitment to sustainable practices | ✓ | |||
| III.6 | Compliance with the local labour legislation | Adhere to relevant national and local legislation in regards to health and safety of your staff | ✓ | |||
| III.7 | Compliance with local tax requirements | Be fully compliant with local tax requirements with audited accounts removing any financial leakage | ✓ | |||
| III.8 | Employee inclusion | Practice employee inclusion, considering factors such as age, race, religion, gender equality and LGBTQ+, when possible in the destination | ✓ | |||
| III.9 | Yearly training on environmental and sustainability issues | Provide yearly training for staff members on environmental and other sustainability issues. The training can be done in-house or with external service providers | ✓ | |||
| III.10 | Green credentials of the supply chain | Check the green credentials of partners/suppliers (depending on destinations and availability of such credentials) | ✓ | |||
| III.11 | Awareness about sustainability commitments | Openly inform suppliers about sustainability commitments and strongly encourage them to follow the same commitments | ✓ | |||
| III.12 | Reporting sustainability practices | Communicate and regularly report sustainability practices, actions, and impact to all stakeholders | ✓ | |||
| III.13 | Sustainability chart | Prominently display a sustainability chart featuring the label to raise awareness among guests and visitors | ✓ | |||
| QALIA Framework V2.1 January 2024 | ||||||
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Email Us
- Marc Ribail (CEO):
marc@qalia.org - Nicola Ferraio (CSO):
nicola@qalia.org - Sander van de Riet (Asia office):
sander@qalia.org
- Marc Ribail:
+33 (0) 7 50 02 11 03 - Nicola Ferrario
+39 378 067 2195 - Sander van de Riet:
+852 6011 1081
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