Ethical Business Practices

 

Pillar III: Ethical Business Practices

This pillar, comprising 13 criteria, is dedicated to promoting ethical business operations in the luxury rental sector. It covers areas such as fair employment, transparent communication, sustainability reporting, and inclusive practices.

By aligning with SDGs 4 (Quality Education), 8 (Decent Work and Economic Growth), 10 (Reduced Inequalities), 12 (Responsible Consumption and Production), and 16 (Peace, Justice and Strong Institutions), this pillar reinforces our commitment to ethical and responsible business practices, ensuring integrity and accountability in all operations.

Topic covered in Ethical Business

Social

Society

Sustainable practices framework for Ethical Business

Ref.CriteriaCompliance IndicatorRequired EssentialsRequired AdvancedRequired ExcellenceRecom mended
III.1Fair salaries and benefitsPractice wage parity and offer higher than average salaries and benefits to employees
III.2Resources/energy consumption recordingMeasure and report resources/energy consumption, either using provided templates or a carbon footprint calculator
III.3Anti-sex trade and human traffickingHave a clear policy, communication, or awareness program on sex trade and human trafficking
III.4Transparent communicationAll promotional materials must be truthful, accurate, and reflect the actual sustainable capabilities and offerings of the property.
III.5Responsible practices manifestoCreate and share a responsible plan showing commitment to sustainable practices
III.6Compliance with the local labour legislationAdhere to relevant national and local legislation in regards to health and safety of your staff
III.7Compliance with local tax requirementsBe fully compliant with local tax requirements with audited accounts removing any financial leakage
III.8Employee inclusionPractice employee inclusion, considering factors such as age, race, religion, gender equality and LGBTQ+, when possible in the destination
III.9Yearly training on environmental and sustainability issuesProvide yearly training for staff members on environmental and other sustainability issues. The training can be done in-house or with external service providers
III.10Green credentials of the supply chainCheck the green credentials of partners/suppliers (depending on destinations and availability of such credentials)
III.11Awareness about sustainability commitmentsOpenly inform suppliers about sustainability commitments and strongly encourage them to follow the same commitments
III.12Reporting sustainability practicesCommunicate and regularly report sustainability practices, actions, and impact to all stakeholders
III.13Sustainability chartProminently display a sustainability chart featuring the label to raise awareness among guests and visitors
QALIA Framework V2.1 January 2024
Ref.CriteriaCompliance IndicatorRequired EssentialsRequired AdvancedRequired ExcellenceRecommended
III.1Fair salaries and benefitsPractice wage parity and offer higher tdan average salaries and benefits to employees
III.2Resources/energy consumption recordingMeasure and report resources/energy consumption, either using provided templates or a carbon footprint calculator
III.3Anti-sex trade and human traffickingHave a clear policy, communication, or awareness program on sex trade and human trafficking
III.4Transparent communicationAll promotional materials must be truthful, accurate, and reflect the actual sustainable capabilities and offerings of the property.
III.5Responsible practices manifestoCreate and share a responsible plan showing commitment to sustainable practices
III.6Compliance with the local labour legislationAdhere to relevant national and local legislation in regards to health and safety of your staff
III.7Compliance with local tax requirementsBe fully compliant with local tax requirements with audited accounts removing any financial leakage
III.8Employee inclusionPractice employee inclusion, considering factors such as age, race, religion, gender equality and LGBTQ+, when possible in the destination
III.9Yearly training on environmental and sustainability issuesProvide yearly training for staff members on environmental and other sustainability issues. The training can be done in-house or with external service providers
III.10Green credentials of the supply chainCheck the green credentials of partners/suppliers (depending on destinations and availability of such credentials)
III.11Awareness about sustainability commitmentsOpenly inform suppliers about sustainability commitments and strongly encourage them to follow the same commitments
III.12Reporting sustainability practicesCommunicate and regularly report sustainability practices, actions, and impact to all stakeholders
III.13Sustainability chartProminently display a sustainability chart featuring the label to raise awareness among guests and visitors

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It all starts with a conversation when we will be happy to share our views and how our partnership with your property will work.

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  • Marc Ribail (CEO):
    marc@qalia.org
  • Sander van de Riet (Asia office):
    sander@qalia.org
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  • Sander van de Riet:
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